Terms of service

Terms of Service


Business Name: Next Level Wellness

1. Overview

This website is operated by Next Level Wellness. Throughout the site, the terms “we”, “us” and “our” refer to. By visiting our site, www.NextLevelWellness.co.za or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

2. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years old or have permission from a guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not transmit any harmful code, viruses, or destructive content.

3. Products & Services

We sell wellness-related products including:

  • Journals and planners
  • Spiritual and self-help books
  • Digital products
  • Natural wellness powders (e.g. herbal supplements)

We reserve the right to:

  • Limit sales to any person or region
  • Change product descriptions and pricing at any time
  • Discontinue products without notice

4. Health Disclaimer

Our products are intended for general wellness and personal growth purposes only.

  • They are not medical advice
  • They do not diagnose, treat, cure, or prevent any disease
  • Always consult a qualified healthcare provider before using any supplements

By purchasing, you agree that you use products at your own risk.

5. Pricing & Payments

All prices are listed in ZAR/USD — choose your currency and are subject to change without notice.

We accept payments through secure third-party payment providers. We are not responsible for payment processing errors outside our control.

6. Shipping & Delivery

  • Orders are processed within 2-3 business days
  • Delivery times may vary depending on location
  • We are not responsible for delays caused by couriers or customs

7. Returns & Refunds

Due to the nature of our products:

  • Digital products: Non-refundable
  • Physical products: Eligible for return within 7 days if unused and in original condition

To request a return, contact us at: [Insert Email]

8. Intellectual Property

All content on this site (including journals, designs, text, branding, and digital products) is the property of [Your Business Name].

You may not:

  • Reproduce
  • Resell
  • Copy or distribute

without written permission.

9. User Comments & Feedback

If you submit ideas, suggestions, or feedback:

  • You agree we may use them without restriction
  • We are not obligated to compensate you

10. Limitation of Liability

We are not liable for:

  • Any injury, loss, or damages from using our products
  • Indirect or incidental damages
  • Misuse of products

Use of our services is at your own risk.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of our website means you accept those changes.

13. Contact Information

For any questions, please contact us at:
📧 Email: LydiaKgatla@gmail.com
📍 Location:  14 Muller Street, Yeoville, Johannesburg, 2198